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Course Description

This is an employment focused programme offering you the perfect blend of business, administration, ICT and communication skills required by today’s employers enabling you to secure office based employment in a modern business or office.  This is also the ideal course for those who want to defer a third level college place as skills gained will be used in all facets of future study and will enable you to gain quality employment while putting yourself through third level. Graduates may also pursue third level education on completion of the programme.

Course Duration

One Year

Course Content

Year 1

  • Audio Transcription
  • Bookkeeping - Manual and Computerised
  • Customer Service
  • Database Methods
  • Information and Administration
  • Payroll Manual and Computerised
  • Spreadsheet Methods
  • Text Production
  • Word Processing
  • Work Experience

Awarding Body


Entry Requirements

  • Entry Requirements for On-Line Applicants:

    • Leaving Certificate, LCVP, LCA or a level 4 certificate
    • or have reached the age of 18. 
    • Mature student

      Applicants for this course will be called for interview to secure a place on this programme.


Work Experience

Work Experience is a core element of this programme providing an opportunity to put skills developed on the programme into use in a real working environment.  It allows students to create links with employers. Past graduates have found employment from their work experience.  

Career Opportunities

Behind every organisation imaginable there are administration employees. This course qualifies you to work as an administrator, secretary, receptionist, personal assistant, clerical officer, customer service executive etc.  Work will be found in all types of office environments e.g. schools, hospitals, hotels, retail outlets, pharmaceutical companies, call centres etc. Past graduates are working in the offices of FEXCO, Dairymaster, Munster Joinery, Bons Secours Hospital, Kerry General Hospital, HSE, Kerry County Council, ETB's and the offices of several small and medium sized enterprises. The skills gained on this course can be taken into many work environments and are also suitable for those who plan to travel and work abroad in the future.

Successful graduates may progress within the college to the Level 6 Advanced Certificate in Administration – Office Management or Business Management. 

Alternatively, graduates may compete for places on a wide range of Higher Certificate and Honours Degrees in IOTsand Universities. Examples of progression include Bachelor of Commerce Degree UCC, Business Information System UCC, Bachelor of Arts UL etc

Course Fees

All students are required to pay the €10 application fee No other fees apply to this programme Applicants will be called for interview to secure a place on this programme


Students who complete the course successfully qualify for:

  • QQI Level 5 certificate in Office Administration - 5M1997


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